is the market leader in conflict resolution, workplace mediation and Investigations.


We work with employers to maximise productivity, engagement and wellbeing by closing, managing and preventing negative conflict.

Content image
Slide background

The organisations that
trust us to deliver
again and again!

80% of our clients use us again.
They go from buying in a single mediation
or piece of training, to using our expertise
across the board.
Content image
Slide background

Grievance and
disciplinary investigations

Refer a single case, or set up a call-off contract. Improve your internal capabilities with ILM endorsed training

Content image
Find out more.

We are conflict management experts. We help employers to Close, Manage and Prevent conflict at work. CMP - it's what we do.

Contact us about any aspect of mediation, investigation, bullying and harassment, and any type of difficult conversation at work!

Close complaints

Professional investigation services and training, Ethics officer courses, settlement mediationLearn More

Manage disputes

Accredited Mediation training at all levels; independent mediation service with 5 models; Harassment AdvisorsLearn More

Prevent conflict

Training and services to prevent conflicts arising: difficult conversations, anti-banter, performance managementLearn More

Our experience

Over 20 years of experience with a rock-solid track record. Find out more about our people, our clients and our work!Learn More