We used CMP to train Specialist Investigators to work on cases of bullying and harassment that had reached a formal stage; and to train workplace facilitators/mediators to help individuals discuss and potentially resolve their differences. The trainers from CMP were highly professional and knowledegable. The participants felt that the respective courses were hard work but enjoyable. As an organisation we feel that their skills and knowledge has given us a bank of people who are skilled and very able to help the Trust in maintaining a work environment free of unwelcome behaviour.
The support and advice we have received thus far from CMP Resolutions has been invaluable to us as an organisation. We appointed CMP in 2014 to provide expert mediators in a timely fashion, and renewed our contract with them for a further 3 years.
Thank you CMP for the excellent training. We have received very positive feedback from those who attended the course. The literature provided by CMP was professional, thorough and easy to understand. We would always recommend you to others.
I have no hesitation in recommending CMP, they offer excellent value for money and provide a service that is second to none! CMP provides a complete and professional service. From initial enquiry through administration and delivery, CMP covers all the bases. They are knowledgeable, professional and approachable and found flexible solutions to our training requirements. The feedback for the training has been outstanding. In addition to a collection of superlatives such as “fantastic” “inspiring” and “excellent” staff have stated that they came away with practical advice they can apply in real situations and, more to the point, have said it works!
My test of a good training provider lies not with it’s “off the shelf” courses, but in how it applies its skills to the context of the customer. The tailored mediation training provided by CMP not only met my benchmark test, but exceeded it by some margin.
From commissioning to organising the training, then the delivery and follow up CMP have been exceptional as they are interested not only in the quality of what they deliver but in the quality of what we as a customer can then do.
CMP is an organisation at the top of their game and this was evidenced by the calibre of the trainers assigned to my project. Seldom do Training & Development Managers receive outstanding feedback from 100% of delegates who reported being fully engaged across six days of training. The CMP trainers, through their delivery style, personalities and course content and structure, did exactly this.
Feedback from attendees has been excellent. Well done CMP for providing excellent training, we will use CMP again. The Workplace Investigator training was a robust and in-depth training event, tailored very well to the unique policy application of the Scottish Government. Delivered by a very knowledgeable trainer who was able to able to assess the needs of the group and who was confident and flexible enough to be able to concentrate on specific areas when required, whilst still maintaining deadlines etc.
CMP is a very good company to do business with and I would definitely recommend them. I was very happy with the service offered, the investigation training and the follow-up support. Our organisational objectives were clearly met by CMP’s involvement and I believe the training has provided the foundation for success.