100% mediation success rates for BIS internal mediation team!

Congratulations to the Department of Business Innovation and Skills (BIS) who has successfully embedded their mediation service following CMP’s accredited Certificate in Mediation Skills training. Of the 57% of mediation requests which went through to full mediation, 100% gained successful outcomes including resolution of issues, repaired relationships and return to working arrangements!

Our further congratulations go to the internal mediation team who all received certificates following their nomination for a Permanent Secretary’s Award.

CMP were selected by BIS through an open tender process to embed the internal mediation service; we are delighted to continue our working relationship with the government department responsible for implementing the 2009 dispute resolution initiatives.