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Week 2 in the cartoon series

Have you ever felt you’ve been clear and up-front with someone about a performance issue, only to be met with stony silence or angry rebuttal?

Of course you need to let people know when standards are slipping, but there’s often more to the problem than meets the eye.   

This week, Carol has a meeting with Mike to address his time keeping. She’s Courageous, and Honest; but without Benevolence things don’t go as she’d expected.

If this is painfully familiar to you, check out our white paper on how managers can have really good ‘difficult’ conversations!

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