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Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.
Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.
And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.
When we come to train you at your premises, you can be assured of:
- high quality selection and recruitment materials
- a trainer who has at least 15 years’ investigating experience
- 12 months’ support and guidance for your delegates
- a comprehensive pack of material to manage every aspect of the investigation and the service
- a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.
We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.
Public training courses
If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.
The investigation training was informative and interactive, with excellent course material. I particularly liked the energy and expertise of the trainer who shared his experiences.
CMP is a very good company to do business with and I would definitely recommend them. I was very happy with the service offered, the investigation training and the follow-up support. Our organisational objectives were clearly met by CMP’s involvement and I believe the training has provided the foundation for success.
It was great to have such an experienced investigaton skills trainer, with deeper insight into people’s motivations and responses, and how to skilfully navigate these in order to elicit the information necessary to come to a reasoned judgment. We picked up lots of great tips about how to ensure an investigation’s terms of reference are really clear, and how to stay on track and not become diverted by other agendas.
We used CMP to train Specialist Investigators to work on cases of bullying and harassment that had reached a formal stage; and to train workplace facilitators/mediators to help individuals discuss and potentially resolve their differences. The trainers from CMP were highly professional and knowledegable. The participants felt that the respective courses were hard work but enjoyable. As an organisation we feel that their skills and knowledge has given us a bank of people who are skilled and very able to help the Trust in maintaining a work environment free of unwelcome behaviour.
A collaborative environment, lots of ideas for the right language to use and situations that might crop up. Real-life focus!! Thank you for a very useful day!!
We chose CMP Resolutions to deliver the ILM Endorsed Professional Workplace Investigator training as it was a unique product that was available. The delegate feedback has been extremely positive. The training has helped to improve the way in which Terms of Reference are set, ensuring that investigations are tightly described and therefore less likely to go off track, ultimately saving both time and money. Also a key element of the course was the skills practice on building rapport under pressure which has greatly improved our investigation practice. We would whole heartedly recommend CMP Resolutions.
A really useful course that will help me in my investigation role as an HR Specialist
Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.
From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses. If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.
Find out what we can offer you to strengthen your internal investigation provision.