Building your in-house investigation capabilities

Please scroll to the bottom to see testimonials and case study

Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.

Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.

And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.

When we come to train you at your premises, you can be assured of:

  • high quality selection and recruitment materials
  • a trainer who has at least 15 years’ investigating experience
  • 12 months’ support and guidance for your delegates
  • a comprehensive pack of material to manage every aspect of the investigation and the service
  • a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.

We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.

Public training courses

If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.

I learned a lot and feel more clear about what is and isn’t expected. It’s been very helpful. The trainer was lovely.

Investigation Skills Training Delegate, Senior ManagerCambridge City Council

What I thought was going to be ‘death by PowerPoint’ turned out to be exceptionally engaging, worthwhile and relevant to the issues I’m currently facing.

Investigation Training Delegate, Design Authority - Energetic MaterialsBAE Systems

The CMP Professional Workplace Investigation skills was well led by Tim, an extremely knowledgeable and experienced trainer. His approach to the subject matter was both legalistic and yet had the ‘human’ touch.  The course and subsequent ILM Endorsement is valuable to our business in providing us the skills to carry out independent investigation on behalf of our HR Team, and allowing them to manage any subsequent actions arising from the investigation.

 
ILM Professional Workplace Investigator Training Delegate, Standards ManagerArco Ltd

I wholly recommend the Professional Workplace Investigator course without reservation to any organisation, large or small, who want to utilise the talents of their own people for the good of both themselves and their organisation. It is easy to see why CMP are market leaders in both investigation training delivery and investigations.

 
ILM Professional Workplace Investigator Training Delegate, Senior HR ManagerVT Group (now part of Babcock Group)

The course has really delivered what we needed and hit all of the right notes. Feedback from delegates has been very positive. We have really valued the robust assessment on the course and what really stood out is the opportunity to really practice the skills and get effective coaching and feedback.  The activities allowed for authentic challenges and sticky situations, which in turn allowed for delegates to practice and get feedback in a safe environment.

ILM Professional Workplace Investigator Training Delegate, Head of HRa Not for Profit Organisaiton

We used CMP to train Specialist Investigators to work on cases of bullying and harassment that had reached a formal stage; and to train workplace facilitators/mediators to help individuals discuss and potentially resolve their differences.  The trainers from CMP were highly professional and knowledegable. The participants felt that the respective courses were hard work but enjoyable. As an organisation we feel that their skills and knowledge has given us a bank of people who are skilled and very able to help the Trust in maintaining a work environment free of unwelcome behaviour.

Training Commissioner, Learning & Development Managera NHS Trust

A collaborative environment, lots of ideas for the right language to use and situations that might crop up. Real-life focus!! Thank you for a very useful day!!

Student Complaints Training Delegate, Deputy Director, English Language ProgrammesCardiff University

The investigation skills training was comprehensive, authoritative and excellently presented.

Investigation Skills Training Delegate, Area Education OfficerSandwell Metropolitian Borough Council

CMP provided a great facilitator:  very articulate and patient, who created opportunities for discussion on issues that I was unsure of.

Student Complaints Training Delegate, Assistant Campus Registrar University for the Creative Arts

Just to thank you and the trainer for the professional and efficient way in which the on-line training was conducted. This was the first time for me and I really enjoyed it. As learning and development advisor I will recommend this approach to my colleagues in the future. Thanks again, it has really helped in a very practical way and has given me lots to consider

ILM Professional Workplace Investigator Training Delegate, L&D AdvisorSouth Norfolk Council

Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.

From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses.  If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.

Find out what we can offer you to strengthen your internal investigation provision.