Building your in-house investigation capabilities

Please scroll to the bottom to see testimonials and case study

Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.

Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.

And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.

When we come to train you at your premises, you can be assured of:

  • high quality selection and recruitment materials
  • a trainer who has at least 15 years’ investigating experience
  • 12 months’ support and guidance for your delegates
  • a comprehensive pack of material to manage every aspect of the investigation and the service
  • a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.

We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.

Public training courses

If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.

I attended the ILM Professional Workplace Investigator training course recently. I thoroughly enjoyed it and learned a lot. The trainer was very knowledgeable and able to explain the subject matter very clearly. Lots of hands-on practice with realistic and thought provoking exercises. Small number of participants meant that the training could be adapted to individual needs.

ILM Professional Workplace Investigator Training Delegate, Chief Fraud OfficerThe International Labour Organisation (ILO)

I thoroughly enjoyed this course and learned a lot. The trainer was very knowledgeable and able to explain the subject matter very clearly. Lots of hands-on practice with realistic and thought provoking exercises. Small number of participants meant that the training could be adapted to individual needs.

ILM Professional Workplace Investigator Training Delegate, Chief Fraud OfficerThe International Labour Organisation (ILO)

Very engaging, easy to learn when each member on the course is involved and taking part. The trainer for the investigation training was very friendly and professional.

Investigation Training Delegate, Export Business ApprenticeBAE Systems

A collaborative environment, lots of ideas for the right language to use and situations that might crop up. Real-life focus!! Thank you for a very useful day!!

Student Complaints Training Delegate, Deputy Director, English Language ProgrammesCardiff University

Just to thank you and the trainer for the professional and efficient way in which the on-line training was conducted. This was the first time for me and I really enjoyed it. As learning and development advisor I will recommend this approach to my colleagues in the future. Thanks again, it has really helped in a very practical way and has given me lots to consider

ILM Professional Workplace Investigator Training Delegate, L&D AdvisorSouth Norfolk Council

The course has really delivered what we needed and hit all of the right notes. Feedback from delegates has been very positive. We have really valued the robust assessment on the course and what really stood out is the opportunity to really practice the skills and get effective coaching and feedback.  The activities allowed for authentic challenges and sticky situations, which in turn allowed for delegates to practice and get feedback in a safe environment.

ILM Professional Workplace Investigator Training Delegate, HR ManagerCarmarthenshire County Council

A really useful course that will help me in my investigation role as an HR Specialist

Investigation Skills Training Delegate, Senior ManagerBAE Systems

CMP developed a serious incident investigation programme that was just right for the needs of the group.  We would recommend CMP to any organisation wanting to develop the skills and professionalism of their investigators. Our training was been a very positive experience, and we are confident it has helped us to speed up and professionalise our approach to investigating serious incidents.   Not only have our investigators gained in confidence and skills, but our investigations are already moving more quickly and our processes have been streamlined following input from the trainers.

ILM The Serious Incident Investigator Training Buyer and Delegate, Patient Feedback ManagerAbertawe Bro Morgannwg University Health Board

Enjoyable course which put meat on the bones for my previous on-the-job learning, with some practical learning points to take away. The trainer was very personable and informative.

Student Complaints Training Delegate, Senior Lecturer Cardiff University

I wholly recommend the Professional Workplace Investigator course without reservation to any organisation, large or small, who want to utilise the talents of their own people for the good of both themselves and their organisation. It is easy to see why CMP are market leaders in both investigation training delivery and investigations.

 
ILM Professional Workplace Investigator Training Delegate, Senior HR ManagerVT Group (now part of Babcock Group)

Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.

From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses.  If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.

Find out what we can offer you to strengthen your internal investigation provision.