Building your in-house investigation capabilities

Please scroll to the bottom to see testimonials and case study

Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.

Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.

And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.

When we come to train you at your premises, you can be assured of:

  • high quality selection and recruitment materials
  • a trainer who has at least 15 years’ investigating experience
  • 12 months’ support and guidance for your delegates
  • a comprehensive pack of material to manage every aspect of the investigation and the service
  • a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.

We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.

Public training courses

If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.

Very good trainer who ran the investigation training well with good ‘real life’ examples to support the theory.  The process and policy was very useful. I really enjoyed the course.

Investigation Training Delegate, Programmes DirectorBAE Systems

Relaxed, inclusive, well balanced with respect to information and hands on exercises, and the trainer was not patronising!

Student Complaints Training Delegate, Director, Post Grad StudiesCardiff University

I thoroughly enjoyed this course and would recommend it to anyone that is required to undertake investigations as part of managing disciplinary or other types of investigation.

ILM Professional Workplace Investigator Training Delegate, HR Manager Bournemouth Borough Council

CMP is a very good company to do business with and I would definitely recommend them.  I was very happy with the service offered, the investigation training and the follow-up support.  Our organisational objectives were clearly met by CMP’s involvement and I believe the training has provided the foundation for success.

Mediation Service Set-up, and Training Commissioner, Acting Head of HR,Wrightington, Wigan and Leigh NHS Foundation Trust

The training has improved the way in which Terms of Reference are set, ensuring that investigations are tightly described and therefore less likely to go off track, ultimately saving both time and money.  The investigators have used their knowledge and skills to support others involved in the investigation process with a knock on effect of improving performance throughout the process.

ILM Professional Workplace Investigator Training Delegate, Senior ManagerThe Independent Police Complaints Commission

Clear, relevant, mixture of activity types – the trainer created a safe place to learn.

Student Complaints Training Delegate, Director, English Language ProgrammesCardiff University

The investigation skills training was comprehensive, authoritative and excellently presented.

Investigation Skills Training Delegate, Area Education OfficerSandwell Metropolitian Borough Council

The investigation training was informative and interactive, with excellent course material. I particularly liked the energy and expertise of the trainer who shared his experiences.

ILM Professional Workplace Investigator Training Delegate, Senior ManagerHSE Ireland

I learned a lot and feel more clear about what is and isn’t expected. It’s been very helpful. The trainer was lovely.

Investigation Skills Training Delegate, Senior ManagerCambridge City Council

I attended the ILM Professional Workplace Investigator training course recently. I thoroughly enjoyed it and learned a lot. The trainer was very knowledgeable and able to explain the subject matter very clearly. Lots of hands-on practice with realistic and thought provoking exercises. Small number of participants meant that the training could be adapted to individual needs.

ILM Professional Workplace Investigator Training Delegate, Chief Fraud OfficerThe International Labour Organisation (ILO)

Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.

From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses.  If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.

Find out what we can offer you to strengthen your internal investigation provision.