Building your in-house investigation capabilities

Please scroll to the bottom to see testimonials and case study

Train HR specialists and managers to carry out fair, robust and sensitive workplace investigations into all types of workplace concerns and complaints.

Whether it’s the full training – including report writing – that you want for internal investigating officers, or shorter courses for HR and Hearing Managers, we have over 20 years’ experience of getting investigations done right.

And contact us if you are after specialist training, such as for Ethics Officers; handling Serious Incidents; or for Student Complaints.

When we come to train you at your premises, you can be assured of:

  • high quality selection and recruitment materials
  • a trainer who has at least 15 years’ investigating experience
  • 12 months’ support and guidance for your delegates
  • a comprehensive pack of material to manage every aspect of the investigation and the service
  • a certificate from the Institute of Leadership and Management (ILM) – a valuable and recognised qualification.

We are a training provider that cares about quality and evaluation and we include free and unlimited support for all your investigators that we train.

Public training courses

If you have less than 4 delegates to train, training in-house becomes non-efficient. CMP’s public courses offer an excellent alternative for those who want to train as mediators and investigators. Endorsed by the Institute of Leadership and Management (ILM) our programmes are interactive, strong on practical exercises and focused feedback and run by specialists with many years of experience under their belts.

Just to thank you and the trainer for the professional and efficient way in which the on-line training was conducted. This was the first time for me and I really enjoyed it. As learning and development advisor I will recommend this approach to my colleagues in the future. Thanks again, it has really helped in a very practical way and has given me lots to consider

ILM Professional Workplace Investigator Training Delegate, L&D AdvisorSouth Norfolk Council

The project has gone very well; it has been organisationally excellent. The quality of the training is good and the content of the training is extremely relevant. Working with CMP Resolutions in the short term has helped us to establish a pool of qualified investigators who we are assured is competent to undertake investigations.

ILM Professional Workplace Investigator Training Commissioner and Delegate, HR ManagerHSE Ireland

Very good trainer who ran the investigation training well with good ‘real life’ examples to support the theory.  The process and policy was very useful. I really enjoyed the course.

Investigation Training Delegate, Programmes DirectorBAE Systems

The training has improved the way in which Terms of Reference are set, ensuring that investigations are tightly described and therefore less likely to go off track, ultimately saving both time and money.  The investigators have used their knowledge and skills to support others involved in the investigation process with a knock on effect of improving performance throughout the process.

ILM Professional Workplace Investigator Training Delegate, Senior ManagerThe Independent Police Complaints Commission

The trainer was very clear and professional.  Having conducted many investigations, this is the first time I have received investigation training. Long overdue!

Investigation Training Delegate, Chief EngineerBAE Systems

I thoroughly enjoyed this course and would recommend it to anyone that is required to undertake investigations as part of managing disciplinary or other types of investigation.

ILM Professional Workplace Investigator Training Delegate, HR Manager Bournemouth Borough Council

CMP provided a great facilitator:  very articulate and patient, who created opportunities for discussion on issues that I was unsure of.

Student Complaints Training Delegate, Assistant Campus Registrar University for the Creative Arts

Feedback from attendees has been excellent. Well done CMP for providing excellent training, we will use CMP again. The Workplace Investigator training was a robust and in-depth training event, tailored very well to the unique policy application of the Scottish Government.  Delivered by a very knowledgeable trainer who was able to able to assess the needs of the group and who was confident and flexible enough to be able to concentrate on specific areas when required, whilst still maintaining deadlines etc.

ILM Professional Workplace Investigator Training Delegate, Diversity AdvisorScottish Governtment

I learned a lot and feel more clear about what is and isn’t expected. It’s been very helpful. The trainer was lovely.

Investigation Skills Training Delegate, Senior ManagerCambridge City Council

I like the respectful way the training was undertaken, listened etc. The trainer made it interesting, whilst being well-considered and thoughtful.

Student Complaints Training Delegate, Academic Quality & Standards ManagerCardiff University

Vanessa Clothier, Business Conduct Development Manager, BAE Systems talks about partnering with CMP to develop an investigations skills course to train their Ethics officers.

From half day workshops, Hearing Manager courses, and full national certificate skills programmes, our programmes are the UK’s benchmark courses.  If you’re not sure whether we have the right programme for you, this paper summarises all our offerings, and also enables you to bespoke training to meet your needs.

Find out what we can offer you to strengthen your internal investigation provision.