We’ve been providing conflict management expertise to the UK for over 20 years and have an impressive client base
You can explore the kind of work we have delivered for clients in these sample case studies. We work in the private, public and not for profit sectors.
[tabs tab1=”Close case studies” tab2=”Manage case studies” tab3=”Prevent case studies” layout=”horizontal or vertical” backgroundcolor=”” inactivecolor=””]- The Department for Business Innovation and Skills (BIS): Modelling best practice dispute resolution
- Kirklees Council: Outsourcing investigations
- London Underground: Outsourcing grievance and harassment investigations and mediation
- Not for profit: Group mediation involving senior managers
- Leeds Metropolitan University: In-house mediation designed to reduce overall grievances
- York University: An embedded internal mediation service
- Metropolitan Police: Creating a sustainable in-house mediation service
- Ministry of Justice: Developing a nationally recognised best practice mediation service
- Northumbria University: Setting up an in house mediation service
- Llamau Housing: Mediation for Homelessness situations
- Kirklees Council: Using mediation for disputes in School
- HMP Whitemoor:Training mediators in a high security prison
- APFO and CFOA: Introducing mediation to a professional body
- NHS Cumbria: Using mediation to resolve a staff-side/management dispute
- Norfolk Constabulary: Taking a mediation approach – training HR staff
- Using mediation informally: Views of the Open Mediation Course
- Foreign and Commonwealth Office: Developing the Complete Dispute Resolution Professional
- BACP: Managing conflict without using mediation
- NHS Grampian: Taking a holistic approach to conflict at work
- Papworth Hospital NHS Trust: Anti bullying training for senior staff
- Sussex Ambulance: Training Managers in Conflict Management
- Anchor Trust Housing Association: Using the Neutral Assessment service
- MasterLease: Bespoke management training for difficult workplace situations
- Hampshire Fire and Rescue: Using dispute resolution training to build management competence and achieve culture change
