CMP webinars
You benefit from two types of webinars hosted by CMP. Our first series provides 30-minute webinars focusing on strategic plans to help your organisation get SMART-ER™ (to read about the SMART-ER™ concept, please click here).
You can also join us for 25 minutes a day over a week to take part in the “fly on the wall” practitioner webinar series to develop and review your practitioner skills.
Our back catalogue of webinars is available to watch again.
SMART-ER™ webinar series
This series of 30-minute webinars enables you to understand how to implement the CMP (close, manage, prevent) model to get your organisation SMART-ER™ (to read about the SMART-ER™ concept, please click here).
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Close your conflicts effectively If your headcount is more than 20,000, you may be able to save millions. Alexandra Bode Tunji, Senior HRBP, explains how London Underground saved £3 million and brought its bullying and harassment tribunal claims down by 75%, over a six-year programme of careful management of its bullying and harassment investigation provision. |
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October 2011 |
Manage your conflicts with mediation Learn how to benefit from using mediation to manage your complaints. Hear how BIS and the Metropolitan Police are sseeing savings of some of some £20,000 per case. And receive a summary of the research into the use and benefits of workplace mediation by Paul Latreille, Swansea University. |
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November 2011 |
Prevent escalation of workplace conflict Be the first to see a preview of the new bullying and harassment e-learning package available from CMP. And hear how Merseycare Mental Health NHS Trust has implemented effective performance management skills in order to stave off conflict at source. |
Practitioner webinar series
Take part in these “fly on the wall” practitioner webinar series to develop and review your practitioner skills. Webinars take place over a 5 day week, 25-minutes a day.
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September 2011 |
Investigation skills This is the newest way to develop and review your investigating skills. Join us for 25 minutes a day over the period of a week in September. You will watch, guide and discuss best practice, as our investigator takes a complaint from agreeing the ToR to its final conclusions. |
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October 2011 |
Mediation skills This is a new innovative way to develop and review your mediation skills. Join us for 25 minutes a day over the period of a week in October. You will watch, guide and discuss best practice, as our mediator takes a case from private 1-1 meetings through to finalising agreement . |
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November 2011 |
Performance Management Skills The best way to develop and review your performance management skills. Join us for 25 minutes a day over a week in November. You will watch, guide and discuss best practice as our practitioner takes you through the performance management process, from raising the initial issue with the member of staff through to the final session. |
Webinars – watch again
Below is our back catalogue of webinars. To watch again, please email CMP to be sent the link.
Get SMART-ER™
Employee relations is an expensive business. Learn how to establish your organisation’s Conflict Profile™. The creator of the SMART-ER™ approach, Katherine Graham, runs a master class on how to use dispute resolution to close, manage and prevent your workplace conflicts. Read more>
Email CMP to watch “Get SMART-ER™” again>
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