Team
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Katherine Graham, Managing Director |
Pat Woodfield, Non Executive Director |
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Rebecca Foreman, Operations Manager |
Glen Grant, Non Executive Director |
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Richard Roberts, Finance Manager |
Alex Costa, IT Officer |
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Jenni Gover, Project Officer |
CMP Resolutions was founded as Conflict Management Plus Ltd by John Crawley in 1989. and was the first dispute resolution company specialising in workplace mediation in the UK. Since then we have gone on to become the UK’s most successful conflict management company focussing on workplace disputes, and have achieved this market lead by continuously innovating, ensuring we delivery quality, and providing excellent value for money. In 2009, CMP was rebranded as CMP Resolutions and underwent a restructure which in early 2012 saw John Crawley stand down from CMP to pursue other interests.
Katherine Graham, Managing Director
Katherine has 22 years’ experience in the field of workplace dispute resolution. She was made Managing Director of CMP Resolutions in 2009; prior to this she was CMP’s Director of Dispute Resolution. Katherine wrote the UK’s only Best Practice Standards for Investigating Disciplinary and Grievances, endorsed by Dr Helge Hoel from the Manchester Business School and is passionate about the need to professionalise this aspect of workplace conflict management. Together with John Crawley she introduced the idea of the role that managers have in leading mediation at work, through their groundbreaking book Mediation for Managers (NB Books).
She has delivered more then 200 mediations, often working at the most senior level mediating complex disputes between directors, partners, and CEOs. She has developed new and innovative ways of bringing the benefits of dispute resolution to the workplace. In conjunction with John Crawley, she developed the Interactive Mediation model used by over 4000 of the UK’s mediators; our Diploma in Mediation Skills and Practice; and our advanced practice training for mediators. She developed the Conflict Profile™ which enables employers to quantify their organisation’s cost of conflict and benchmark their capabilities; and CMP’s mission to Close, Manage and Prevent workplace conflict – the SMART-Employee Relations model.
Katherine regularly posts thought provoking blogs which challenge readers to think differently about dispute resolution at work.
Email Katherine if you would like to find out more about how we can help you
Rebecca Foreman, Operations Manager
Rebecca manages the effective delivery of all our services to our clients – on time, to budget, and to the expected high quality. As well as being a trained mediator and an experienced trainer, she has qualitative and quantitative methodological experience, including questionnaire design, conducting research with children, group and individual interviewing, facilitation of focus groups and use of quantitative analytical software. She manages all the logistics of delivery of our services and training, collates performance data, and reports on our achievement of SLAs and deliverables.
Email Rebecca if you have an ongoing piece of work to discuss
Tim Kingsbury, Head of Investigation
Tim brings 15 years of investigation experience to his role as Head of Investigations. Formerly he was a Royal Navy Commander, and he is a qualified Barrister. Tim leads CMP’s team of investigators who deliver our national investigation service, and he quality assures all aspects of our investigation service and investigation training provisions. He developed the ILM Endorsed Qualified Workplace Investigator course in conjunction with John Crawley; and he is a trained mediator.
Read Tim’s blogs or email Tim to discuss your investigation requirements