Assessing your grievance and disciplinary practices

How you handle your grievances and disciplinaries could determine how successful you are, and the price you pay.

Managing internal complaints is widely accepted as being resource intensive. The process causes significant stress and disruption for all involved, and all too often leads to a lose/lose outcome.

An organisation’s reputation, brand and finances can be badly damaged by high profile cases, and employers invest heavily in legal advice and insurances in order to protect themselves at employment tribunals. While early intervention and mediation are having an impact on grievance and disciplinary numbers, many organisations are not as effective as they could be at managing the risks posed by their internal investigation procedures and processes.

In this paper we guide you through a review of your policies and practices.

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