The complete guide to refering a conflict to an independent mediator

If you are considering bringing in an independent mediator, the likelihood is that the dispute you are dealing with has been resistant to internal attempts to resolve it, may involve senior individuals or be particularly sensitive for other reasons or may benefit from the services of a demonstrably ‘objective’ outsider who has no axe to grind or position to maintain.

This paper gives you a checklist that helps you decide whether this is the right choice.
We also outline the basic considerations in selecting a mediator; give hits and tips for persuading the parties to participate in the mediation; and explain what you need to do to prepare for the mediation. And we explain what to expect following the mediation.

Refer conflict to independent mediator