Workplace conflict draws in resources, compromises performance, and takes up valuable time, each of which has significant human and financial costs.
If you identify these costs, and measure the savings achieved by your investment, you have your business case for investing in Conflict Competence.
All employers spend money on bringing workplace conflict to an end. But are they spending wisely and effectively?
Reducing the financial and human costs of conflict should underpin your strategic approach and be the cornerstone of your business case for improving how you manage conflict in your organisation.
This paper guides you through reviewing your culture and how to close, manage and prevent negative conflict at work.