How to get people to say ‘yes’ to mediation

One of the biggest hurdles to making the most of mediation at work is trying to encourage people with a dispute to agree to mediation.

There are many reasons why people don’t want to go to mediation – but there are also ways to work with this reluctance so that the person doesn’t inadvertently miss the opportunity to have a better and conflict-free relationship.

This paper outlines how best to explain mediation to people who really need to engage with it, but aren’t.

How to get people to say 'yes' to mediation