Workplace conflict is inevitable – so what should your organisation be doing about it?
Are you maximising the positive aspects of conflict in your organisation and minimising the negative aspects?
There are positive aspects for an organisation that has healthy conflict: creativity; new thinking; challenge; new ways of doing things; people who are willing to speak up and movement towards business goals and away from the status quo. All of which are necessary for an organisation’s health and future.
But when conflict isn’t managed, it becomes negative and hurts your people and your
organisation on the bottom line. The CBI calculated that conflict costs UK plc £33 billion every year.
This paper looks at why having a good culture matters.