Download this guide to how investigations go wrong and the benefits and drawbacks of training your staff to do it right.
Looking at the feedback we have received from investigators and people who have been involved in investigations throughout the UK we have identified the three errors most commonly made by investigators:
- Not being clear about their remit
- Investigators moving into judgement too early
- Self-perpetuating low levels of rapport and conversation management
In this paper we look at these areas and if you should train to avoid them.
To download this guide please click the download button.
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