Increasing numbers of organisations set up a call-off contract with an external provider who then carries out their grievance, disciplinary, whistle-blowing or other investigations.
Any outcome or decision must remain with the employing organisation: but it saves time, and money, for some organisations to have the investigation carried out externally, and to use the report from the investigation as the vehicle for reaching a finding.
In this paper we look at what drives organisations to make that decision, and what you need to weigh up when considering this option for your own company.
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