Open courses and free webinars

If you’re a senior HR manager and are disappointed with the role mediation has played to date in your organisation, or are considering how best to introduce mediation to your employees, this event is for you. Continue reading →

Book on the original and the best programme in the UK. The OCR accredited course equips you to professional standards to carry out workplace; neighbourhood; SEN; homelessness; and health mediations. Continue reading →

The preferred course for mediators to work confidently and competently with large group or multi party conflicts. You will understand how and why teams and groups get into conflict, and develop the skills and strategies needed to work effectively in larger group settings. Continue reading →

2-day ILM endorsed programme to set up, run and manage your mediation service. With 12 months phone and email support and access to CMP Gateway learning community Continue reading →

If you are a trained and practising mediator and supervises other mediators, book on our 4-day ILM endorsed programme to supervise other less experienced mediators. Continue reading →

1-day CPD programme for trained and practising mediator wanting to be refreshed and remotivated. A stretching day to ensure good practice and further your skills. Continue reading →

If you need to be able to carry out investigations which are thorough and fair investigations with confidence, clarity and competence, and to have a certificate of competence and credibility, this course is for you. Continue reading →

Those who investigate grievance and disciplinary matters will get an ‘MOT’ of their skills and practice with one of the UK’s leading experts in investigating complaints at work, Tim Kingsbury. Continue reading →

This interactive and challenging one day course will give you a new way of thinking, and a clear framework to have the ability to disagree, confront and challenge – without damaging the relationship. Continue reading →