Katherine is a highly respected workplace conflict resolution professional. As our former Managing Director, she developed the business into the successful and high-profile organisation that it is today. As Chair and owner, Katherine will ensure that CMP's values and commitment to taking a top-quality people-centred approach remain at the forefront of CMP. After taking an English Degree at the University of Birmingham she worked in publishing for many years, starting out reading the slush pile at Bloodaxe Books and ending up as Head of Publishing at the RNID. When not working on CMP, Katherine can be found with a garden fork and pruning shears in the garden of her country home, when she is not watching Breaking Bad or re-reading Patrick O’Brien’s Master and Commander series.
After a successful career in fast-moving consumer goods with Coca-Cola, Greene King & Cobra Beer, Arran founded a new e-commerce business model in supply chain and took it through from concept to sale. Following that he has been consulting and helping SMEs to realise their potential. These experiences mean he has trodden the path of business ownership and has made or seen others make and learn from the mistakes that come with entrepreneurial problem solving, innovation and delivery. Arran loves helping others achieve their ambitions, and with his empathetic approach he supports them when things seem a little tough. Last year Arran ran the London Marathon in aid of Sense for deaf and blind people.
Rebecca oversees the effective delivery of all CMP Resolutions’ services to our clients – on time, to budget, and to the expected high quality. This includes training, mediations, HR investigations and e-learning programmes as well as the accreditation process and the quality control procedures that give CMP its reputation in the conflict resolution field. A trained mediator and an experienced account manager, Rebecca also has an MSc in Forensic Science, and an MPhil in Criminology. With her unique combination of analytical strengths and a deep understanding of sociological issues, Rebecca has built a reputation with her clients as a highly effective sounding board on conflict issues, evaluation techniques and demonstrating return on investment.
When not at work, Rebecca is to be found facilitating meetings on fundraising as Chair of her daughter’s schools charity, or improving her campanology skills. She might occasionally manage to escape for a relaxing spa pamper day.
Tom works with Richard on our finances and is the person to go to in the first instance with any invoicing or financial queries. Tom owns a glider and spends his free time in the air.
Leanne is the key interface between our clients and CMP Resolutions and is responsible for ensuring our training and dispute resolution services are delivered to the highest standards. Leanne has many years’ experience in project management and client relationship management.
Richard has many years’ experience of client relationship management, project delivery and sales and marketing. He is responsible for promoting brand awareness, our dispute resolution services and training, whilst also assisting our new clients by discussing solutions to their needs.
Richard previously managed customer services for Metropolitan and Voice Commerce Group, managed project for International Health Care Technologies and Cambridge City Council and worked in sales and marketing for Audi, Check4Cancer and NEC.
Tim brings over 18 years of investigation experience to his role as Head of Investigations. Formerly he was a Royal Navy Commander, and he is a qualified Barrister. Tim leads CMP’s team of investigators who deliver our national investigation service, and he quality assures all aspects of our investigation service and investigation training provisions. He developed the ILM Endorsed Professional Workplace Investigator course; and he is a trained mediator.
Patrick has been working in the field of personal development for more than 20 years and joined CMP Resolutions in 2008 as a mediator and trainer in mediation and conflict management skills. Patrick manages the Ministry of Defence's ongoing workplace resolution training contract, covering mediation, conflict management and Harassment Investigating Officer Training (HIO). The contract is now in its 11th year.
Richard is the head of our finances and is responsible for all aspects of our financial management systems. Richard also sits on our Board as a non-executive director. He is the author of ‘La Rivoluzione‘.