Neutral assessment
If you’re not sure what is going on in a team, but you know there are problems, then our neutral assessment or early neutral evaluation can help. Tailored specifically for the workplace context, you can call on a professional dispute resolution expert who will explore what’s going on and produce a report for you outlining the factors contributing to conflict, and clear recommendations for improving the situation.
Neutral assessment is part-formal, part-informal. It takes the temperature of a situation, and then moves into options for resolution and closure. Consider neutral assessment when:
- people are making ‘informal’ complaints but are unwilling to put their concerns in writing
- someone has gone off with long-term stress-related sickness, and the rest of the team seem to be breathing a sigh of relief. But the person will be returning to work, and you believe this may reignite a dormant conflict
- divisions and factions are emerging in a team or across two departments; communication is poor and decision-making has been replaced with in-fighting.
We will be on site in 5 days from getting the go-ahead. Our expert will gather information by a mixture of face to face, phone, email and group contact, from everyone potentially involved in the situation. You receive a confidential and comprehensive report outlining
- the factors that have contributed to the situation
- views on what has been attempted so far by way of resolution
- risk management review
- recommendations for moving forward
Call us now on 01763 852225 to talk in confidence about how neutral assessment can help manage conflicts in your teams