Outsourcing a harassment advisor service
We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and unsure what steps to take.
We have an unparalleled breadth and depth of knowledge and experience of workplace conflict and how to mitigate the damage it causes, and we use this to provide a listening service and supportive, impartial advice, to people who prefer not to turn to internal support when they feel vulnerable at work.
We set up a dedicated phone line for your organisation’s staff to call during working hours, when they can be assured of an impartial and empathetic listening ear. If needs be, our advisor can also meet them face to face.
And as you’d expect from CMP, we offer solid account and case management processes, which enable us to identify any trends or gaps and to add value to your organisation.
Nothing was too much trouble and the practitioner was extremely supportive and patient. The whole session was at a comfortable pace.
The mediator did an excellent job. The Guidance Notes for Employers and the Information for Parties documents which were sent to me were excellent. I have spoken to both the main individuals involved since the mediation took place and both have independently said that before starting the process they thought that there was no way that this problem could be resolved.
The overall team appear to be happier and more relaxed and there is a much improved atmosphere. Very impressed with the whole mediation process and communication, thoroughly professional and helpful. Avoided further stress for all involved and and helped to restore professionalism back into the team.
The mediator was excellent in getting us to talk to each other about things that were really hard to go through. I don’t know what she did, but it was very like magic.
The whole mediation process has gone very smoothly and very quickly, and met the needs of the parties and the organisation; the feedback from parties was that the service was very well received and they seem to be working well together since the mediation. They have been very complimentary about the process and the skills of the mediator from CMP.
The mediation process resolved a very complex and emotional situation for those involved, with great success.
This neutral assessment service has been very effective and what has been particularly good is the tailored support from CMP. This project has achieved what we wanted and also provided us with a clearer picture of the wider issues so that HR can better support the team going forwards.
Very empathetic and a good listener. So good to have someone to talk to.
It was very helpful to have someone there in the mediation to calm things down. Having met her first meant I understood what was going to happen so felt more confident. Things are much better at work. Thank you.
We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and who are unsure what steps to take.
This paper outlines how our harassment advisor service could work in your organisation.