Outsourcing a harassment advisor service

We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and unsure what steps to take.

We have an unparalleled breadth and depth of knowledge and experience of workplace conflict and how to mitigate the damage it causes, and we use this to provide a listening service and supportive, impartial advice, to people who prefer not to turn to internal support when they feel vulnerable at work.

We set up a dedicated phone line for your organisation’s staff to call during working hours, when they can be assured of an impartial and empathetic listening ear.   If needs be, our advisor can also meet them face to face.

And as you’d expect from CMP, we offer solid account and case management processes, which enable us to identify any trends or gaps and to add value to your organisation.

The whole mediation process has gone very smoothly and very quickly, and met the needs of the parties and the organisation; the feedback from parties was that the service was very well received and they seem to be working well together since the mediation. They have been very complimentary about the process and the skills of the mediator from CMP.

 
Outsourced Mediation Commissioner, Director of HRSovereign Housing Ltd

The support and advice we have received thus far from CMP Resolutions has been invaluable to us as an organisation. We appointed CMP in 2014 to provide expert mediators in a timely fashion, and renewed our contract with them for a further 3 years.

Mediation Service CoordinatorUniversity of Northampton

CMP brought a professional mediation service to difficult circumstances. We received some excellent help in a stale-mate situation.

Outsourced Mediation Commissioner, Head of HRHorse Racing Regulatory Authority

Very empathetic and a good listener.  So good to have someone to talk to.

Mediation Party, ManagerAnonymous NHS Trust

The mediator was excellent.  This has achieved our objectives of getting clarity from the parties and a clear commitment for a way forward.  This complex and difficult situation has been expertly handled by CMP and we would not hesitate to use them in the future.

Director of HRThe University of Winchester

Nothing was too much trouble and the practitioner was extremely supportive and patient. The whole session was at a comfortable pace.

Mediation Party, ManagerAnonymous NHS Trust

Without this mediation process, I think we would have struggled to move the situation forward. I found CMP very efficient. They provided a flexible service,  tailored to meet our needs.

Outsourced Mediation Commissioner, HR and OD Manager, Norfolk County Council

I found the mediation was very worthwhile with a very supportive and attentive mediator.

Mediation Party, Manageran Energy Company

The mediator was excellent in getting us to talk to each other about things that were really hard to go through.  I don’t know what she did, but it was very like magic.

Mediation Party, Directora SME

This was a very complex team situation; we approached CMP and an alternate provider however it was CMP that really grasped the brief for the group mediation.  CMP quickly tuned into our issues and offered the best solution. Their documentation and approach was tailored and efficient, allowing us to make a clear decision about the process.

Outsourced Group Mediation Commissioner, Director of HRThe University of Winchester

Our independent advice service can help

We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and who are unsure what steps to take.

This paper outlines how our harassment advisor service could work in your organisation.

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