Outsourcing a harassment advisor service
We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and unsure what steps to take.
We have an unparalleled breadth and depth of knowledge and experience of workplace conflict and how to mitigate the damage it causes, and we use this to provide a listening service and supportive, impartial advice, to people who prefer not to turn to internal support when they feel vulnerable at work.
We set up a dedicated phone line for your organisation’s staff to call during working hours, when they can be assured of an impartial and empathetic listening ear. If needs be, our advisor can also meet them face to face.
And as you’d expect from CMP, we offer solid account and case management processes, which enable us to identify any trends or gaps and to add value to your organisation.
The mediation process resolved a very complex and emotional situation for those involved, with great success.
The mediator was excellent in getting us to talk to each other about things that were really hard to go through. I don’t know what she did, but it was very like magic.
Nothing was too much trouble and the practitioner was extremely supportive and patient. The whole session was at a comfortable pace.
The mediator was excellent. This has achieved our objectives of getting clarity from the parties and a clear commitment for a way forward. This complex and difficult situation has been expertly handled by CMP and we would not hesitate to use them in the future.
The mediation was a difficult meeting and not something I hope to ever repeat! But so worthwhile, despite that. I believe that we will be able to work together better now, and it’s clear that my team feels more relaxed now relationships are better between me and the other party.
My sessions were very helpful to me, particularly as the mediator has an easy manner and good sense of humour, which facilitated open discussion. They enabled me to explore sensitive issues in an objective but supportive environment and consider how I might do things better.
The support and advice we have received thus far from CMP Resolutions has been invaluable to us as an organisation. We appointed CMP in 2014 to provide expert mediators in a timely fashion, and renewed our contract with them for a further 3 years.
I found the mediation was very worthwhile with a very supportive and attentive mediator.
CMP understood what was needed and using mediation were able to ‘unblock’ in a day a working relationship that had been difficult for some time. This was a very worthwhile investment. Since the mediation took place, no more HR time has needed to be spent on this case and the parties have a better understanding of each other’s motivations.
We offer an independent harassment advisor service, where we provide advice for your employees who are concerned that they may be being bullied, harassed, discriminated against or are otherwise unhappy about a working relationship and who are unsure what steps to take.
This paper outlines how our harassment advisor service could work in your organisation.