Outsourcing your mediation

Please scroll to the bottom to see testimonials and case study

If you have a conflict or dispute that needs a third-party intervention, and you’re thinking of bringing in someone from outside, then we can help.

The experience and objectivity of a neutral third party can have a lot of benefits:

  • people are more likely to open up honestly to an outsider
  • your organisation gets added value as we feedback to you any organisational factors that are within your power to address, which are impacting on the conflict
  • resolution is more likely as, with our depth of experience, we have honed our skills to work well on even the most intractable disputes
  • you can refer senior C-suite professionals to us, as we have the gravitas and weight to ensure credibility with them
  • it doesn’t matter whether there are two people involved, or 200 – we have a process that works
  • your costs are contained, confidentiality is assured, and our insurances mean that there is no risk to you in referring a conflict to us for resolution.
  • We work fast so your employees should be back working together and within 10 working days of the referral
  • We deliver results: 95 per cent of our mediations reach agreements
  • You are meeting your duty of care as we place you and your party needs at the centre of everything we do. You can refer cases to us knowing that we take the care and support of your employees seriously and will not expose your staff to undue stress.

It was very helpful to have someone there in the mediation to calm things down.  Having met her first meant I understood what was going to happen so felt more confident.  Things are much better at work. Thank you.

Mediation Party, Professora Redbrick University

Nothing was too much trouble and the practitioner was extremely supportive and patient. The whole session was at a comfortable pace.

Mediation Party, ManagerAnonymous NHS Trust

CMP brought a professional mediation service to difficult circumstances. We received some excellent help in a stale-mate situation.

Outsourced Mediation Commissioner, Head of HRHorse Racing Regulatory Authority

The mediator did an excellent job. The Guidance Notes for Employers and the Information for Parties documents which were sent to me were excellent.  I have spoken to both the main individuals involved since the mediation took place and both have independently said that before starting the process they thought that there was no way that this problem could be resolved.

Outsourced Mediation Commissioner, HR Business Partnera Research Organisation

The mediator was excellent in getting us to talk to each other about things that were really hard to go through.  I don’t know what she did, but it was very like magic.

Mediation Party, Directora SME

The mediation process resolved a very complex and emotional situation for those involved, with great success.

Outsourced Mediation Commissioner, Head of HRJohn Wheatley College

The mediator made a massive difference. We were able to sort things out and most of what I’d been worried about didn’t happen. I’d definitely recommend this to my colleagues.

Mediation Party, Managera Higher Education Institute

I was incredibly impressed by the perseverance and calmness of my mediator in what must have been a particularly taxing situation.  Without their interventions we would still be at logger heads.  Rather my surprise, I would wholeheartedly recommend mediation to colleagues.

Mediation Party, Managera GP Practice

The mediator was excellent.  This has achieved our objectives of getting clarity from the parties and a clear commitment for a way forward.  This complex and difficult situation has been expertly handled by CMP and we would not hesitate to use them in the future.

Director of HRThe University of Winchester

My sessions were very helpful to me, particularly as the mediator has an easy manner and good sense of humour, which facilitated open discussion.  They enabled me to explore sensitive issues in an objective but supportive environment and consider how I might do things better.

Mediation Party, Senior Managera Fire and Rescue service

Got a conflict that needs mediation?

If you have a single case that needs a mediator immediately,  go here.

Alternatively, if you want to make regular use of an external provider for your dispute resolution, then a call-off contract will provide best value for money.  Find out more about our call-off contract here.