Settlement agreements are most often used as an alternative to a disciplinary, performance or redundancy procedure, or to manage grievances such as claims of constructive dismissal or unlawful discrimination.
A settlement agreement is a legally binding agreement made between an employer and an employee, so it’s essential that you understand what it is before you think about whether this is the right solution for your organisation. And because an employee agrees not to pursue a particular claim that they may have in relation to their employment – or its termination – it is a high-risk process for them, too.
The support and advice we have received thus far from CMP Resolutions has been invaluable to us as an organisation. We appointed CMP in 2014 to provide expert mediators in a timely fashion, and renewed our contract with them for a further 3 years.
Working with such an experienced and professional organisation has been incredibly refreshing and our in-house mediation service has been enhanced as a result. The course was fantastic and people left feeling confident with the skills. The course content was comprehensive and the training techniques first class. The trainer worked with us to discuss service development and implementation. CMP Resolutions provided a lot of support which has helped immensely in getting this project off the ground.
My test of a good training provider lies not with it’s “off the shelf” courses, but in how it applies its skills to the context of the customer. The tailored mediation training provided by CMP not only met my benchmark test, but exceeded it by some margin.
From commissioning to organising the training, then the delivery and follow up CMP have been exceptional as they are interested not only in the quality of what they deliver but in the quality of what we as a customer can then do.
Feedback from attendees has been excellent. Well done CMP for providing excellent training, we will use CMP again. The Workplace Investigator training was a robust and in-depth training event, tailored very well to the unique policy application of the Scottish Government. Delivered by a very knowledgeable trainer who was able to able to assess the needs of the group and who was confident and flexible enough to be able to concentrate on specific areas when required, whilst still maintaining deadlines etc.
We use CMP Resolutions to help us handle very complex, highly sensitive mediations and investigations. We have been impressed by their speed of response, the professionalism of their people, not only their mediators and investigators but also their back office and logistics. Most importantly the outcomes of their work have enabled us to resolve our issues successfully. Would we use them again? Without question. They are our “goto” solution.
CMP is a very good company to do business with and I would definitely recommend them. I was very happy with the service offered, the investigation training and the follow-up support. Our organisational objectives were clearly met by CMP’s involvement and I believe the training has provided the foundation for success.
We used CMP to train Specialist Investigators to work on cases of bullying and harassment that had reached a formal stage; and to train workplace facilitators/mediators to help individuals discuss and potentially resolve their differences. The trainers from CMP were highly professional and knowledegable. The participants felt that the respective courses were hard work but enjoyable. As an organisation we feel that their skills and knowledge has given us a bank of people who are skilled and very able to help the Trust in maintaining a work environment free of unwelcome behaviour.