Best Practice Standards for Investigators – Helge Hoel

CMP Resolutions has put together an excellent and comprehensive set of standards for investigating employee complaints…Where these standards are adhered to by investigators, I believe those directly involved in the process… are likely to receive a fair and impartial hearing of their cases, something that cannot be taken for granted. Moreover, from the organisation’s point of view, ensuring that fair processes are in place should assist in providing closure and should positively influence employee commitment, whilst at the same protecting against potential detrimental consequences in terms of resorting to the courts and damage to the organisation’s reputation.

Dr Helge Hoel, Manchester University Business School

(from the Foreword to CMP Resolutions Best Practice Standards for Investigating Grievance and Disciplinary Matters)