Training and ServicesConflict management awareness briefings
Our briefings focus on how effective conflict management can help improve team performance and thereby business success.
They outline the key principles of managing conflict effectively; outline the sources of support available within your organisation; the legal boundaries around responding to challenges; and your organisation’s expectations and values in relation to behaviour when in conflict whether from colleagues or customers.
Our Conflict Management Awareness Briefings can be tailored to staff groups: Staff, Managers, Specialist Teams (i.e. HR, Trade Unions, Staff Bodies), Leaders
Briefings are available as a stand alone product or as part of the Introducing Conflict Management© package.