Investigations

Grievance & disciplinary investigations

The number of ET applications is rising, and formal complaints are on the increase

Even during a recession, the responsibility facing employers to undertake fair, thorough and independent investigations when staff make complaints under grievance or disciplinary procedures remains.

If your HR colleagues and senior managers are snowed under with vital time-limited work and do not have the capacity to fit investigations into their schedule, then outsource your investigations to a responsible, professional and experienced service provider. Free your managers to focus on their core business and bring in experts who will get the job done within 30 days. CMP is one of the largest providers of professional independent investigation services in the UK, with a diverse team of HR, lawyer, barrister, and former union professionals. Your investigation will be carried out to clear best practice standards, on time, and to budget. We undertake investigations for large corporates, and the smallest of SMEs, around the UK and into Europe. We are very familiar with doing investigations in strongly unionised organisations and whatever type of organisation you are we work to your policies and procedures.

We have brought down the average time taken to complete an investigation for one large client, from 90 days to 30 days - a significant reduction in billable time saving the organisation £3,000 per investigation and with no loss of quality. Our investigators are all experts in interpersonal skills ensuring that we report on the fullest picture and minimise risk of subsequent appeals and tribunal claims.

You can buy in our support and services either on a case by case basis or as a call off contract, which comes with generous cost savings. Just contact Deborah Casey for more information.

We also provide the UK's only ILM endorsed Qualified Workplace Investigator blended learning programme, recently described as having "given the skill set that might be required to undertake even the most complex of workplace investigation. I would wholly recommend this course without reservation to any organisation large or small".  We have trained over 450 professional investigators and have conducted over 400 individual investigations, and additional reviews and appeals.

If you want to reduce the number of bullying and harassment allegations, as well as manage those that do occur, then CMP offers three routes which provide complete support and development across your employer base. We will enable you to use each investigation as a learning platform, not only for the parties involved but also for your organisation, in order to reduce future grievances.

Three pathways to achieving professional results in investigations and managing bullying and harassment allegations, and complaints.

ROUTE 1: INTRODUCING INVESTIGATIONS Partnering with professional investigators		ROUTE 2: EMBEDDING INVESTIGATIONS Establishing an internal investigation facility		ROUTE 3: CAPITALISING ON FORMAL PROCESSES Maximising your ROI and creating culture change
Short briefings to build awareness of bullying and harassment; tailored to staff group.		Benchmarking Benefits and communication planning, scoping and target setting of your in-house service.		Achieving Investigation Excellence© A full cost benefit analysis and review of future direction.
Skills training to build skills in avoiding, or managing, bullying & harassment; understanding policy and process		Recruitment and selection of suitable candidates for training to become internal investigators.		Skills training for workforce to build further relevant high impact skills and behaviours.
Collateral to promote awareness and appropriate use of formal processes.		Comprehensive material to promote, manage, monitor and evaluate your in-house investigation service.		Coordination materials to internally manage, coordinate and evaluate your in-house investigation service.
Investigation Service Professional, outsourced and SLA-specified with follow up support. Completed in 30 days.		Qualified Workplace Investigator Nationally accredited training, exceeds minimum standards.		Qualified Advanced Investigator Accredited training to extend skills and take on additional roles.
Organisational Support Includes monitoring, evaluation, 4 review meetings per annum, telephone and e-mail support.		Organisational Support Includes as per route 1 plus: annual skills maintenance session; optional mentoring facility.		Organisational Support Includes as per route 2, plus: 3 Focus Group sessions; comprehensive report.