Professional services

Working with professional, independent Harassment Advisors

If you want your staff to have access to Harassment Advisors but prefer not to train your own employees in this role, then our independent Harassment Advisor service is a perfect alternative. This outsourced, professional service is available on a case by case basis, as a call-off contract,  or as part of our full Introducing Bullying and Harassment Solutions© route.

Your staff will have access to a confidential service which provides independent practitioners who use sophisticated mediation-type skills to help parties identify the pros and cons of each dispute resolution and conflict management option available to them.

Through providing independent and impartial advice and consultancy, our practitioners will support your employees to make an informed decision about the course of action most likely to meet their needs in the most effective and least damaging way. They will also guide your employees through your organisation’s formal complaint processes so that all options are clearly understood.

Because our Harassment Advisor’s are mediation trained, they can encourage parties to opt for informal methods in the first instance; thereby increasing the likely uptake of these methods, and containing formal investigations for where they are most needed.


We can also run Focus Groups for large-scale assessment of perceptions among all levels of staff about their employer’s approach to bullying and harassment; and can provide Equality Audits on a large and small scale. To receive confidential, impartial advice please contact CMP Resolutions.


To view clients who have used CMP’s professional harassment advisor services and their testimonials, please click here.

When you refer a case to us you will receive:



  • A detailed client outline: of the harassment advisor process, the aims of the service, the benefits of employing an external harassment advisor, the operating and delivery standards of our practitioners and our guidance on using an external provider in a full Supporting Information package.
  • A comprehensive party information document: to outline the process and what those involved can expect.
  • Organisational feedback: which may have impacted on the case (without disclosing the confidential nature of the parties’ discussion).
  • Full monitoring and evaluation of our work.

You can refer a case to us confident that if an informal resolution is possible, we will reach it:

  • You can refer a conflict of any nature to us; we have expertise in bullying and harassment; customer complaints; ‘personality clashes’; performance management issues; senior management level or frontline staff.
  • You can expect the process to be completed within 10 working days of referral.
  • You can be confident that we have expertise in your organisation’s sector: banking, manufacturing, not-for-profit, higher and further education; disciplined services, government departments – our harassment advisors have worked in almost every sector.


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