Investigation Best Practice Standards

Someone making a formal complaint at work may well find their complaint is investigated by someone without any quality assurance at all. This matters, because the outcome of an investigation may be that someone loses their job. It matters, because poorly managed investigations end up costing employers unnecessarily at tribunal. It matters, because employees have a right to have a fair, full and proper investigation into their complaints, as a matter of human dignity.

There is no baseline within the UK for investigations into disciplinary and grievances at work, even though getting an investigation wrong carries far more risk to a business than getting a mediation wrong. Our training, and our investigators, adhere to our endorsed Best Practice Standards and by following these in practice or training, you are managing your risks, and treating your employers fairly.

Contact us for support in embedding these standards into your investigatory practice