CMP Resolutions – leading provider of Investigation expertise

We have been providing investigation training and independent investigation services for grievance and disciplinary complaints for over 15 years and are the only organisation in the UK which is clear about the practice standards we work to.  

If you’re interested in training as an investigator into grievance and disciplinary complaints, then our ILM endorsed Qualified Workplace Investigator programme is the best qualification in the UK.  We run this course for groups of internal investigators, and on a public access basis. For experienced investigators who need the certificate to prove it, then our E-Learning Report Writing course will update your skills and assess your competence through a comprehensive report-writing exercise.

It is essential that the person making a decision from the output of the investigation knows their role and responsibilities, and understands the criteria and policies for reaching a decision.Our Deciding Officer skills training has been delivered to many senior managers including London Underground and the Scottish Government.

If you have a complaint which you prefer to have independently investigated, then we offer a case-by-case service, and a call-off contract service.  Each investigation is fair, robust and proportionate and can be for any type of grievance, disciplinary or whistleblowing complaint. Our professional investigation service means that whether you want to outsource one complaint, or to contract your whole investigation needs to CMP, you are working with the UK’s leading provider of workplace investigations. 

Benefits of using our Investigation Service

  • Transparent, independent cost-effective and unconstrained by the logistical and emotional demands faced by internal staff
  • As much or as little as you want – fact-find only, or investigation with recommendations; a review of your internal investigations; professional expert to hear appeals
  • Our sensitive, skilful investigators make sure the process is as constructive as possible by remaining impartial and giving everyone the chance to put their views across, give their evidence, feel heard and not have to endure a protracted conflict.
  • Procedural transparency allows accountability of  investigators to be clear.
  • Clear outcomes constructively given to all concerned during a full debrief mean the investigation can draw the past to a close and allow people to move on.
  • Reduced future grievances by using each investigation as a learning platform, not only for the parties involved but also for your organisation; our 360 evaluation and ROI report follows the Kirkpatrick model and provides organisational learning feedback.
  • Minimised appeals and ET applications, with a more robust, thorough and accurate process; when cases do move to appeal or ET claim, our work has been much praised and significantly increases your chance of success.

Please get in touch if you’d like to find out more. Call Katherine Graham on 01763 852225 or email katherine.graham@cmpresolutions.co.uk. We look forward to hearing from you!