Public Training Courses

If you are looking for accredited grievance investigation training or a national certificate in mediation skills, book on our public training course. You get a national-benchmark qualifications and 12 months phone and email support.

Email us or phone 0844 504 8874 for further information about our public training

Mediation Courses

National Accredited Certificate in Mediation skills
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Dates & Location: | 19/06/2012 Birmingham | 09/10/2012 London | 05/03/2013 London

Book on the original and the best programme in the UK. The OCR accredited course equips you to professional standards to carry out workplace; neighbourhood; SEN; homelessness; and health mediations. Continue reading

Mediation Supervisor
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Dates & Location: | 02/10/2012 Birmingham

If you are a trained and practising mediator and supervises other mediators, book on our 4-day ILM endorsed programme to supervise other less experienced mediators. Continue reading

Group Mediation Training
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Dates & Location: | 06/11/2012 London

The preferred course for mediators to work confidently and competently with large group or multi party conflicts. You will understand how and why teams and groups get into conflict, and develop the skills and strategies needed to work effectively in larger group settings. Continue reading

Advanced Interactive Mediator skills
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Dates & Location: | 19/03/2013 London

If you are an experienced workplace mediator and want to deepen your mediation practice, this masterclass programme will stretch and strengthen your skills. You will learn to mediate complex, positional and very challenging conflicts using more sophisticated and effective interactive skills. You practice on professional actors, so it's truelly stretching. Continue reading

Running a Mediation Service
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Dates & Location:

1-day programme to set up, run and manage your mediation service. Continue reading

Mediation Masterclass – CPD
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Dates & Location:

1-day CPD programme for trained and practising mediator wanting to be refreshed and remotivated. A stretching day to ensure good practice and further your skills. Continue reading


Investigation Courses

Qualified Workplace Investigator
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Dates & Location: | 11/09/2012 London

If you need to be able to carry out investigations which are thorough and fair investigations with confidence, clarity and competence, and to have a certificate of competence and credibility, this course is for you. Continue reading