Investigation and mediation training supports Dignity at Work

We used CMP to train Specialist Investigators to work on cases of bullying and harassment that had reached a formal stage; and to train workplace facilitators/mediators to help individuals discuss and potentially resolve their differences.

The trainers from CMP were highly professional and knowledgable. The participants felt that the respective courses were hard work but enjoyable. As an organisation we feel that the skills and knowledge that the participants have gained has given us a bank of people who are skilled and very able to help the Trust in its commitment to providing a healthy working environment where all staff are treated with dignity and respect and to maintaining a work environment free of unwelcome behaviour.

Birmingham Community Healthcare NHS Trust

Ann McKie, Learning & Development Manager